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Philip Crosby Biography Philip Bayard “Phil” Crosby (June 18, 1926 – August 18, 2001) was a businessman and author who contributed to management theory and quality management...
Kaoru Ishikawa Biography Kaoru Ishikawa (July 13, 1915 – April 16, 1989) was a Japanese organizational theorist, Professor at the Faculty of Engineering at The University of...